Shipping Policy

Gizmolys
Effective Date: October 4, 2026
Last Updated: October 4, 2026

Thank you for shopping at Gizmolys. We are committed to delivering your home appliance products safely, efficiently, and on time. Please review our complete shipping policy below before placing your order.

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1. Order Processing Time

• All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays) after payment confirmation.

• Orders placed on weekends or holidays will be processed on the next business day.

• During peak seasons, holidays, or promotional periods, processing times may be slightly extended. We will notify you of any significant delays via email.

• You will receive an Order Confirmation Email immediately after placing your order and a Shipping Confirmation Email once your order has been dispatched.

2. Shipping Destinations

• We currently ship within [Country/Region, e.g., the United States / Europe / Worldwide].

• If your location is not serviceable at checkout, please contact us at service@gizmolys.com for assistance.

• We reserve the right to cancel orders from regions we cannot safely or legally ship to.

3. Shipping Methods & Delivery Time

• Delivery times are estimates and begin from the date of shipment, not the date the order is placed.

• Remote or rural areas may require additional delivery time.

• Delivery estimates do not include weekends, holidays, or customs clearance delays.

4. Shipping Costs

• Shipping fees are calculated based on destination, package weight, dimensions, and selected shipping method. The exact cost will be displayed at checkout before payment.

• Free shipping may be available for orders over [amount]. Please check our website for current promotions.

• Additional fees may apply for oversized appliances or special handling requirements.

5. Order Tracking

• Once your order is shipped, you will receive a confirmation email with a tracking number and carrier information.

• You can track your package using the link provided in the email or by entering the tracking number on the carrier's website.

• If you do not receive tracking information within 5 business days, please contact us at service@gizmolys.com.

• Tracking updates may take up to 24–48 hours to appear in the carrier's system after shipment.

6. Customs, Duties & Taxes (International Orders)

• For international shipments, customs duties, taxes, VAT, and import fees may apply. These charges are the sole responsibility of the recipient.

• Gizmolys is not responsible for delays caused by customs clearance or inspections.

• Please check with your local customs office for more information before placing an order.

• Refusal to pay customs fees may result in the package being returned or destroyed, and no refund will be issued for shipping costs.

7. Undeliverable or Refused Packages

• If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal to accept the package, the customer is responsible for any reshipping costs.

• Refunds for undeliverable packages will exclude original shipping fees.

• Please ensure your shipping address is complete and accurate, including apartment/unit numbers and postal codes.

8. Lost, Damaged, or Stolen Packages

• If your package is lost or damaged during transit, please contact us within 7 days of the expected delivery date at service@gizmolys.com.

• Please include your order number, photos of the damage (if applicable), and a brief description of the issue.

• We will work with the carrier to resolve the issue and, where applicable, arrange a replacement or refund.

• Gizmolys is not responsible for packages stolen after delivery confirmation. We recommend choosing a secure delivery location or requiring a signature upon delivery.

9. Shipping Restrictions

• Some products (e.g., large appliances, items with lithium batteries, or hazardous materials) may have shipping restrictions or cannot be shipped to certain regions.

• Any such restrictions will be noted on the product page.

• We do not ship to P.O. Boxes for certain oversized items. Please provide a physical address.

10. Address Changes

• Please ensure your shipping address is correct at checkout. Address changes can only be made before the order is shipped.

• To request a change, contact us immediately at service@gizmolys.com. We cannot guarantee changes once processing has begun.

• Gizmolys is not responsible for orders shipped to an incorrect address provided by the customer.

11. Split Shipments

• If your order contains multiple items, they may be shipped separately to ensure faster delivery.

• You will receive separate tracking numbers for each shipment.

• Additional shipping charges will not apply for split shipments.

12. Delivery Confirmation

• A delivery confirmation will be sent to your email once your package has been delivered.

• If you have not received your package but the tracking status shows "Delivered," please check with neighbors, your building management, or the local carrier office before contacting us.

13. Contact Us

If you have any questions about our shipping policy, please contact us:

Gizmolys Customer Service
📧 Email: service@gizmolys.com
🌐 Website: [Insert Website]
🕒 Business Hours: [Insert Hours, e.g., Monday–Friday, 9:00 AM – 6:00 PM (EST)]

We typically respond to all inquiries within 24–48 business hours.

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Gizmolys reserves the right to update or modify this Shipping Policy at any time. Changes will be posted on this page with an updated effective date. It is your responsibility to review this policy periodically.